THE CREATIVE FIELDBOOK / SNS MEDIA TECH

Practical lessons

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Merchant Center catalog operations workshop · 5 MIN

Keep feed language and currency consistent through the purchase path

Create a market-offer matrix with language, currency, stable destination URLs and end-to-end checks.

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Merchant Center catalog operations workshop · 5 MIN

Map the promotion to the products that can actually redeem it

Create a promotion membership audit with exact identifiers, positive and negative redemption tests and review status.

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Merchant Center catalog operations workshop · 5 MIN

Connect the certification attribute to the exact certified product

Create a certification evidence record linking the sold model to an applicable supported scheme and verified reference.

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Research method design workshop · 5 MIN

Find out how people reach an answer before counting it

Use cognitive pretesting to identify interpretation, recall and response-mapping problems in a proposed survey question.

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Research method design workshop · 5 MIN

Read the wrong turn as well as the final destination

Use a text-based navigation tree to separate findability, route directness and confusing category boundaries.

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Research method design workshop · 6 MIN

Use the first click to test the first decision

Design a screenshot-based first-click study with honest success regions and limits on what the result can establish.

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