Looks Like You Need to Let It Out
Inspired by Iceland / Promote Iceland
A remote scream became a small participatory visit to Iceland when ordinary travel was constrained.
The pandemic interrupted international tourism and made ordinary holiday promotion difficult. The agency framed the task as maintaining Iceland’s relevance while acknowledging people’s immediate frustration, rather than assuming they could book and travel normally. A destination cannot always ask for immediate travel. A useful communication can begin with the audience’s current constraints and offer a small experience that fits them. The principle is relevance, not the exploitation of distress: give people agency, avoid diagnosing their feelings and let nonparticipation be a comfortable option.