DEEPER STUDY / Samsung New Zealand / 2021
iTest / Try Galaxy
A selective product simulation reaches potential switchers inside the device they already use.
AI-assisted research and analysis for the SNS Creative Fieldbook
Sources reviewed 6 November 2026
The original campaign creators did not write or endorse this analysis.
Original campaign credits: Agency: Tribal Aotearoa / DDB Group.
Recognition: No award claim is made in this study.
Launch / edition: 2021. Award years: No award claim.
The problem. The idea. The experience.
Original brief not established in these sources. Editorial reading: A selective product simulation reaches potential switchers inside the device they already use.
How the idea came to life
Samsung's iTest invited iPhone users to explore a simulated Samsung interface on the device they already owned. Contemporary reporting in April 2021 describes the web experience being promoted in New Zealand, while DDB Group's project account traces the initiative from that market into the later Try Galaxy product. The experience did not install Android or turn an iPhone into Samsung hardware. It offered a selective simulation of another interface.
How it reached people
A web-app simulation promoted in New Zealand and later developed as Try Galaxy.
Supporting sources: Technology reporting → Agency account →
Read the data in context.
The numbers below describe different kinds of outcomes. Their date, scope and reporting source are part of the result.
Execution and historical context are documented. No independently isolated commercial or behavioural effect is established by the opened sources.
Read the campaign story
Samsung's iTest invited iPhone users to explore a simulated Samsung interface on the device they already owned. Contemporary reporting in April 2021 describes the web experience being promoted in New Zealand, while DDB Group's project account traces the initiative from that market into the later Try Galaxy product. The experience did not install Android or turn an iPhone into Samsung hardware. It offered a selective simulation of another interface.
The demonstration included recognizable app screens, customization options and guided explanations. Some functions were deliberately limited, and the interface used messages and humor to explain parts of the experience. This gave a potential switcher something to explore before visiting a store or committing to a purchase. The later global development belongs to the same campaign family rather than a separate case created solely because the name changed.
The strategic insight was that a trial can be placed inside the customer's existing routine. Someone reluctant to leave a familiar device may not seek out an unfamiliar one. By bringing the demonstration to that familiar environment, the campaign reduced an early friction in consideration. It also changed the role of the advertisement: instead of describing customization from a distance, it let the audience perform a simplified version of it.
For a small software business, the useful adaptation is a clearly labelled interactive sample that requires no account or migration. A prospective user might try one workflow with fictional data and see how it differs from their current method. The demonstration must disclose what is simulated, what is unavailable and which results depend on the real product. Smooth animation should not be allowed to imply performance that has not been tested.
The opened sources establish the campaign's origin and interface, not a measured conversion from iPhone to Samsung purchases. Exploration is an intermediate behavior, not proof of a completed switch. A responsible test would assess whether users understand a specific feature and can distinguish the demo from a full operating environment. The most useful outcome is informed consideration, including the possibility that a person decides the alternative is not suitable for their needs.
Move the trial closer
Reduce the effort required to experience one meaningful feature.
Disclose simulation limits
A demo should not imply full hardware or operating-system equivalence.
Measure informed understanding
Interaction counts do not establish a completed switch.
A small test for another brief
Create an account-free demonstration of one software workflow.
Measure feature comprehension and recognition of demo limits.
Stop if the prototype implies performance or permissions it does not provide.
- Use fictional sample data and no external account access.
- Label simulated and unavailable functions clearly.
- Ask adults to compare the demonstrated workflow with their needs.
Sources & further reading.
These are educational analyses of external campaigns, not SNS client projects. Source-backed campaign details, editorial interpretation and proposed tests are distinguished. Brand and campaign-entry reports are not independent causal audits.
- MacRumors April launch coverage →Technology reporting · Supports: 2021 New Zealand promotion and simulation limits
- DDB Try Galaxy account →Agency account · Supports: New Zealand origin and later continuity