← Reading listTHE DINING CLUB
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DEEPER STUDY / IKEA / 2016

The Dining Club

extend an established brand behaviour into a new setting where customers can experience the product range through doing.

Home furnishings and food retailLondon, United Kingdom5 min read
Published by SNS Media Tech

AI-assisted research and analysis for the SNS Creative Fieldbook

Sources reviewed 6 November 2026

The original campaign creators did not write or endorse this analysis.

Original campaign credits: Experiential concept and PR: Hope & Glory, as described in the agency’s own account.
Recognition: No award claim is made in this study.
Launch / edition: 2016. Award years: No award claim.

The problem. The idea. The experience.

Hope & Glory was tasked with creating an integrated experiential idea for IKEA’s cooking and eating range.

How the idea came to life

Guests cooked with professional help and hosted meals at a Shoreditch pop-up.

How it reached people

The September 2016 event also offered a café, shop and workshops and received press coverage.

Read the data in context.

The numbers below describe different kinds of outcomes. Their date, scope and reporting source are part of the result.

The reviewed sources document the execution but do not establish an independently attributable retail-sales effect.

Read the campaign story

IKEA’s Dining Club turned the company’s do-it-yourself association into a temporary restaurant experience in London’s Shoreditch in September 2016. Guests could prepare a meal with professional help and share it with friends. Hope & Glory’s account says the brief was to bring IKEA’s cooking and eating offer to life through an experiential idea that could work across marketing channels. Making the food became the central attraction rather than a task hidden behind the restaurant service.

The event included a dining experience, a public café, food retail and workshops. In a contemporary first-person visit, Hot Dinners described cooking alongside a chef and using IKEA food products that were available in an adjoining shop. The review also confirmed that dining places were limited and allocated through an application process. This combination allowed the event to offer a highly involved experience for some visitors while providing less demanding ways for others to take part.

Editorial interpretation: the idea transferred a familiar brand behaviour into a neighbouring category. People already associated IKEA with doing part of the work themselves; the restaurant applied that association to cooking and hosting. Professional support made participation more achievable, while eating together supplied a social reward. For a retailer, this is a useful model of product demonstration: let customers complete a meaningful activity with the range, rather than merely inspect products in a display.

The limitation is scale. A small number of guests can have a rich experience, while most of the campaign’s audience encounters it through coverage or content. That creates two separate jobs to evaluate: whether the participants learn or enjoy something useful, and whether wider audiences understand the offer. A successful adaptation should also preserve a clear route from the experience to products people can actually find and use after the event.

Extend a credible brand behaviour

Identify a behaviour people already associate with the brand and test whether it can credibly travel to another category.

Support participants without taking over

Provide expert assistance that helps participants succeed without taking the activity away from them.

Design for guests and observers

Design both a deep participant experience and a clear story for people who only see the event through media.

A small test for another brief

A homeware retailer hosts a small, accessible table-setting workshop in which guests use the products with an experienced host. Keep food preparation with qualified providers.

Compare informed product questions and follow-up visits with a standard display; record staffing cost and accessibility feedback.

Stop if capacity, hygiene, dietary requirements or accessibility cannot be reliably supported.

  • Identify a behaviour people already associate with the brand and test whether it can credibly travel to another category.
  • Provide expert assistance that helps participants succeed without taking the activity away from them.
  • Agree on one outcome, a reasonable comparison and the stop condition before release.

Sources & further reading.

These are educational analyses of external campaigns, not SNS client projects. Source-backed campaign details, editorial interpretation and proposed tests are distinguished. Brand and campaign-entry reports are not independent causal audits.